I blog about things I find interesting including online media, mobile, creative ideas, web technology and more.  It’s infrequent, but I guarantee the stuff I post will be worth checking out.

SEO: A Cautionary Tale

02.22.2010 | Topics: blog, SEO | 1 Comment » |

SEO Expert?Having spent the better part of my professional career in online media, I’m acutely aware of the seduction of SEO. Countless unsolicited emails have graced my inbox touting higher rankings, mounds of traffic and never-ending revenue. But time after time, the only things that ever seem to work are good content, good layouts and quality external links—all things “SEO experts” cannot deliver.

Google’s own SEO Starter Guide states, “Creating compelling and useful content will likely influence your website more than any of the other factors discussed here.” What does this mean? Simply write content for your audience, not search engines, and Google will find you because people will notice your high quality content, products and services and link to them from their Facebook, Twitter and blog pages.

So the next time you receive an unsolicited email from a self-proclaimed “SEO Expert” keep an eye out for these scam warning signs:

1) Promises of increased rankings: No one, except a developer at Google or other search engine, has the power to physically better your search ranking. If someone makes this promise, get it in writing and get a good lawyer.

2) Any references to increasing your external links: External links should be earned, not bought/scammed. Anyone can go out and spam forums and blog comments to artificially increase your external link counts. You’d be better off spending your money on graffiti artists to spray paint your URL on a bridge as Google looks at the quality and context of the link to your page over the volume of them.

3) Keyword optimization: Keyword stuffing is one of the worst things you can do. Don’t force keywords into your meta data and site copy in the hopes of attracting searchers, because if your site is solely optimized for search engines, you’ll leave your users confused and clicking the back button to get to your competitor’s search listing.

4) Your description or keywords meta tag are not “optimized”: “SEO Experts” love to use free tools to “analyze” your site’s “search friendliness” and use those official-looking reports to scare you into doing business with them. Google’s own Matt Cutts has stated that Google does not use the keywords meta tag. Description tags are important, but again they should follow the rule of “write good content” and avoid reusing too many of the same keywords.

5) Quick turnarounds: Changes you make to your site can take 6 months or more to propagate through search results. If anyone is touting a quick fix, they’re probably doing things like keyword stuffing, link baiting, etc, which Google will eventually penalize you for.

6) External links: It’s no secret that external links (links on other sites to your site) play a big role in how well your site ranks. However, these links should be obtained over time by writing good content, providing exceptional service and generally having a useful website. Some firms will plaster your site all over forums and fake directories, but when it comes to links, quality always trumps quantity.

Take it from me, one small business owner to another, SEO can be a silver bullet, but Google owns the gun that fires it.

Google Analytics expands custom variable capabilities

12.06.2009 | Topics: blog, google, web analytics | 1 Comment » |

Google Analytics now allows up to 5 custom variables to be set per page. This is a significant improvement and will make Google Analytics a much more attractive option to medium to large web business.

5 is still a bit limiting (Omniture allows up to 50), but overcomes a major blocker to using Google Analytics in the past. Interestingly, Google Analytics allows 3 different types of custom metrics: Page-level, Session-level and Visitor-level Custom Variables.

To test these out, I created a page name custom variable on each page. But more advanced implementations could include tracking by author, site section, logged in status, etc. Google Analytics just changed the game again with custom variables.

Launching TechDispenser

12.05.2009 | Topics: blog, IDG | No Comments » |

My day job as IDG Enterprise’s Director of Product Development can be pretty rewarding at times. Especially when a talented team can put out something as impressive as TechDispenser–a tool that lets you to create custom newsletters from over 700 sources spanning 200 technology topics. Designers, producers, developers, marketers and more all came together to launch a product that pushes the boundaries of IDG’s comfort level and I couldn’t have been more impressed.

It was an honor to work with the talented group behind TechDispenser and I hope that my efforts going forward can help justify all of the amazing work they’ve done.

Google’s marketing creative is getting much better

11.20.2009 | Topics: blog, google, mobile | No Comments » |

While mobile device manufactures haven’t figured out the right way to market their Android-powered phones, Google has taken their own marketing efforts (albeit through agencies) to a new level with some recent viral videos I’ve seen lately.

The first example is their Google Chrome OS introduction which was done by Epipheo Studios:

They’ve also released a set of videos called Search Stories, which gives search a human side (not sure if these are from an agency or internal):

At any rate, I think Google has realized that people (for some reason) still use Hotmail and Ask.com, and in order to reach those people, they need to simplify their message.

Gearing up for the new TechDispenser launch

11.17.2009 | Topics: aggregation, blog, IDG, tech dispenser | No Comments » |

The original TechDispenser (blog aggregator and ad network) eventually evolved into the IDG TechNetwork so when the idea came about to create a technology-focused custom newsletter tool, we thought we’d reuse the name. So for the last 2-3 months, I’ve been product managing the significant build to get this rather unique product to market.

It’s not ready yet, but I put together a screencast preview video to show the world what we’ve been working on. Check out the video and let us know what you think.

Blog from your iphone with new WordPress app

10.30.2009 | Topics: blog, wordpress | 1 Comment » |

I’m writing this blog post from an iPhone and you can too (as long as your blog is on WordPress) with the new WordPress 2.0 app.

Typing on the iPhone is still a bit clunky but if absolutely must blog on the go this app will make it all possible.

[Online Update: I'm new to the app, but I couldn't figure out how to easily add a link to a post. Obviously, that's a problem. So here's a link to the app store. Oh and did I mention the app is free?]

What will replace the computer mouse?

10.14.2009 | Topics: blog | No Comments » |

If you’ve got about 8.5 minutes and are interested in what the future of computer graphic user interface, check out 10/GUI’s impressive glimpse of the future. It’s just a concept, but seems logical enough to actually work.

10/GUI from C. Miller on Vimeo.

A Much-Needed Redesign

09.21.2009 | Topics: blog, portfolio, Web Design, wordpress | No Comments » |

Twitter themeJust a quick note about this site’s newest redesign. I really liked the birch tree image and color scheme of my old site, but felt the layout didn’t focus on anything. So I rearranged the homepage, introduced clear navigation and generally tightened up the whole design.

It took a few months to complete due more to a lack of time than the site complexity.  Obviously, its built on top of WordPress, but has a completely custom template.  The birch tree illustration came from iStockPhoto and the icons were curtosey of Komodo Media.

Some highlights include the “What I’m Reading” section which is a “best of” listing from interesting stuff I’ve found in Google Reader and my resume (which still needs a lot of work).

Last, but not least, I even tweaked my Twitter profile design to reflect a bit of what I did here.

I hope you enjoy it.

Is Social Media a Fad?

08.19.2009 | Topics: blog, social networking | No Comments » |

Google Local Business Results

02.23.2009 | Topics: advertising, blog, google | No Comments » |

If you own a local business and you’re not listed in Google’s Local Business directory, you are missing out on a valuable (and free) targeted marketing opportunity. Google allows business owners to freely add their business contact information to the directory and will display these listings above natural results when users search for local services (i.e. Photographers in Duxbury, MA).

Additionally, you can categorize your business, add photos and videos, specify your hours and payment options and even offer coupons.